RC Wallet Terms and Conditions

1. Introduction

These Terms and Conditions (“Terms”) set forth the terms and conditions governing the use of the cryptocurrency wallet and related services (the “Services”) provided by RC Wallet (the “Company,” “we,” “us,” or “our”). Access to the Services is provided through our website (the “Site”) and/or our mobile application (the “App”).

These Terms constitute a binding agreement between we and you, as an individual user, governing your personal use of the Services. By accessing the Site and/or the App, using the Services, or completing the registration process, you confirm your acceptance of these Terms and our Privacy Policy. If you do not agree, you must immediately cease accessing the Site and using the Services.

The Services enable you to deposit and withdraw Crypto Currencies, exchange them for other Crhyptol Currencies, and obtain a prepaid payment card, among other features. We reserve the right, at our sole discretion, to introduce new Services or discontinue existing ones. Additionally, we may modify the terms of the Services, including updating the list of Virtual Currencies supported on the Platform, by adding or removing them at any time. Where required, we will provide you with advance notice of such changes.

We provide you with the Platform as a means of accessing the Services. However, certain Services available through the Platform may be facilitated by our partners. Such facilitation shall not constitute a breach of these Terms. If applicable, you will be informed and asked to review and/or accept any additional terms and conditions related to those Services.

You are solely responsible for understanding and complying with the laws and regulations of your jurisdiction, as well as any other laws applicable to your use of the Site and/or Services. The Services are not intended for, nor to be distributed to, individuals residing in jurisdictions where any part of the Services may violate local laws or regulations.

RC Wallet, operated by RAY’S CAPITAL LTD VU , is licensed as a Financial Dealer (FDL) by the Vanuatu Financial Services Commission.

2. Scope of Agreement and Acceptance

2.1 Your access to and use of the Services are subject exclusively to these Terms. By creating an account or using the Services, you acknowledge that you have read, understood, and completely and unconditionally agree to be bound by and accept these Terms.

2.2 In the event of any inconsistency between these Terms and any other document or information incorporated in the Terms by reference, these Terms will prevail. Additionally, the translated languages are provided for your convenience only. In case of any conflict, the English version shall prevail.

2.3 We may change, amend, update, delete, or add to these Terms or any of the terms and conditions contained in any policies or rules governing the Services at any time and in its sole discretion.

2.4 We will provide notice of these changes by posting the revised Terms or any part of it on the Company's website or through other means of communication. The Company reserves the right to choose a preferred notification method at its sole discretion. You are responsible for checking for updates.

2.5 Any such changes will be effective immediately upon the posting of the revised Terms. Your continued use of the Services following the updates to the Terms constitutes your acceptance of them, as modified by such updates. If you do not agree to such changes, you must stop using the Services and contact the Company regarding the termination of these Services.

2.6 You should review these Terms and any incorporated documents or information regularly to confirm that your understanding of them is current and correct.

2.7 The Company may, at its sole discretion and without liability to you or any other third party, with or without prior notice and at any time, change, modify, remove, or discontinue (temporarily or permanently) the use of the Services without indicating the reasons of such action, and you confirm that the Company will not be liable to you for any such change, modification, removal, or termination.

3. Wallet and Services

3.1 Useof the Wallet and related Services is subject to these Terms, including any amendments made from time to time. By using the Wallet and Services, you agree to these Terms and accept responsibility for any charges or fees incurred, whether authorized or unauthorized. The Wallet is not a credit card; therefore, its use is limited to the available balance linked to your Wallet.

3.2 You agree not to use the Wallet and the Services for conducting transactions related to any activities prohibited under applicable laws.

3.3 Notwithstanding anything to the contrary in these Terms, we may limit or suspend the Services if we detect any unusual or suspicious activity in your Wallet usage. We may require you to contact us or temporarily suspend your privileges until we can verify the activity.

3.4 You are solely responsible for the security and proper care of your Wallet, including the confidentiality of your security code. You agree not to disclose your Wallet account details to others or allow them to use your Wallet for any transactions, identification, or other purposes. If you do so, you will be held responsible for all charges made with your Wallet as a result.

3.5 You may access the Site and/or the App to view your transaction history. You acknowledge and agree that we are not obligated to issue a monthly statement detailing the transactions conducted by you through the Wallet system.

4. Account Registration and Management

4.1 To help governments combat terrorism and money laundering, applicable anti-money laundering and counter-terrorism financing laws and regulations (AML/CFT) may require us to obtain, verify, and record information that identifies each person who registers for an account to use our Wallet and Services. Accordingly, we may ask for your name, address, date of birth, nationality, national identification number, and other identification documents as required by applicable local laws. We appreciate your understanding and cooperation.

4.2 General Compliance. You shall comply with all applicable laws and regulations related to the use of the services, including but not limited to, anti-money laundering (AML) and counter-terrorism financing (CTF) legislation.

4.3 Only qualified individuals are eligible to use the Services by registering online through our website and/or App.

4.4 You represent and warrant to us that:

• You are at least eighteen (18) years of age;
• You are eligible to register and use the Wallet and Services and have the right, power, and capacity to enter into and perform under these Terms;
• You will promptly update your personal (for individual accounts) or corporate (for corporate accounts) information, including your current email address;
• You will not impersonate any other person or entity, use a false name or alias, or otherwise misrepresent your identity;
• All funds in your Wallet are of legal origin and are not the proceeds of any illegal activity, including but not limited to drug trafficking, illegal arms trade, illegal gambling, prostitution, or terrorism;
• You acknowledge and agree to pay all applicable surcharges and network fees for transactions executed through your Wallet.

4.5 We will use the information you provide, as well as information collected through your use of the Services, to provide the Services, comply with applicable laws and regulations, and for other purposes consistent with our Privacy Policy.

4.6 We may, at our sole discretion, impose transaction limits, including but not limited to minimum or maximum transaction amounts, or modify the frequency or manner of use of the Services.

5. Security and Access

5.1 We are not responsible for the security of your computer, internet connection, or any software you utilize. Maintaining the confidentiality and security of your account credentials, passwords, login information, and two-factor authentication (2FA) data is your exclusive responsibility. You are required to safeguard your email account, mobile device, and any other tools or devices used to access your account or authorize transactions. Rays Capital does not provide security for these tools or devices and shall not be held liable should they be compromised, lost, or stolen, leading to unauthorized or illegal access to your account.

5.2 In the event of unauthorized access to your account resulting in financial losses, we are not obligated to reimburse you. You must personally refer to the competent authorities.

5.3 You are solely accountable for ensuring the confidentiality of your account details, including your unique login ID and password, and for all activities conducted under your account. We strongly advise against sharing your account information with anyone. Create a strong, complex password, change it regularly, and always log out of your account when you have finished using it.

5.4 You hereby agree to indemnify and hold harmless us, our directors, officers, employees, agents, and assigns from and against any claim, cause of action, suit, liability, and loss or damage arising as a result of or in connection with the use of your account and transactions made with it in the following instances:

• Disruption, failure, or delay due to circumstances beyond our control, including but not limited to power outages, system errors, natural disasters, governmental actions, and third-party vendor delays;
• Fraudulent or unauthorized use of your account due to security breaches with or without your participation; or
• Inaccurate, incomplete, or delayed information received due to disruptions in communication facilities or electronic devices used for your account.

5.5 We take security very seriously and employ state-of-the-art security measures to ensure that your information remains secure. If you are aware of anyone or any entity misusing the Services, please contact us immediately through our support channels. Similarly, if you receive any emails purporting to be from us which you suspect may be phishing (fake) emails, please forward them to us using our contact form.

6. Liability and Indemnification

6.1 We do not control and shall not be liable for any transaction or for any risks associated with your business or transaction partners.

6.2 We shall not be liable for any direct or indirect loss or damage incurred as a result of your full or partial inability to use the Services or due to the use of your Wallet by any third party.

6.3 If you fail to use the Card in accordance with this Agreement or if we determine that you are using the Card fraudulently, we reserve the right to charge you for any reasonable costs incurred in taking action to prevent further misuse and to recover any outstanding amounts resulting from such activities.

6.4 You shall be liable for all losses, costs, and expenses incurred by Rays Capital Debit Card or its financial partners in relation to an unauthorized payment transaction if you have acted fraudulently or with intent or gross negligence in failing to comply with this Agreement. You shall reimburse all such losses, costs, and expenses on demand and on an indemnity basis.

6.5 You are solely responsible for all actions performed using the Services.

6.6 You are legally obligated to act in accordance with these Terms and applicable laws and to refrain from any actions that may cause monetary or reputational damage to us, our affiliates, or other clients.

6.7 The Company shall not be liable for any damage or loss incurred by you, your associates, customers, or persons represented due to your failure to familiarize yourself with these Terms or to regularly check for updates, regardless of our recommendations or your own commitments.

6.8 To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. We do not warrant that the Services, information, content, materials, products, or electronic communications are free of viruses or other harmful components. We shall not accept liability beyond the remedies set forth herein, including any liability for the Services being unavailable for use, lost or corrupted data or software, or the provision of Services and support.

6.9 To the maximum extent permitted by law, we shall not be liable (whether in contract, tort, including negligence, or under any statutory implied terms) for any damages of any kind, including but not limited to direct, indirect, incidental, punitive, special, or consequential damages (including, without limitation, loss of profits, revenue, data, or personal injury) arising out of or in connection with your use of the Site and the Services (including any other services or products offered through the Services), or your inability to use the Services, even if we have been advised of the possibility of such damages.

6.10 You agree to defend, indemnify, and hold us and our affiliates harmless from any claim or demand, including reasonable attorney's fees, arising from your failure to comply with these Terms, your violation of any law, or the rights of a third party.

6.11 You shall be liable for all reversals, chargebacks, fees, fines, penalties, and other liabilities or losses incurred by us or our affiliates due to your use of the Services. This includes losses resulting from knowingly erroneous claims, defamatory public statements, or false accusations. You are legally obligated to reimburse us and our affiliates for any and all such liabilities.

6.12 The Services may contain links to third-party content, including social media links. We do not control, endorse, or adopt any third-party content and shall not be responsible for it, including material that may be misleading, incomplete, erroneous, offensive, indecent, or objectionable. Your business dealings or correspondence with such third parties are solely between you and them. We shall not be responsible or liable for any loss or damage incurred as a result of such dealings, and you understand that your use of third-party content and interactions with third parties are at your own risk.

6.13 You are responsible for maintaining adequate security and control of any identification numbers, passwords, or codes used to access the Services, as well as the security and integrity of your account and computers or interfaces.

6.14 We accept no responsibility for any loss or damages if you provide incorrect or false information, including payments made to incorrect wallet addresses, bank accounts, or other accounts.

6.15 You are solely responsible for determining what, if any, taxes apply to your use of our Services, and for collecting, reporting, and remitting the correct tax to the appropriate tax authority. We are not responsible for determining whether taxes apply to your use of our Services or for collecting, reporting, or remitting any taxes arising from any transaction.

6.16 We shall not be liable for:

• Any inaccuracy, error, delay, or omission of information, or the transmission or delivery of information;
• Any loss or damage arising from a Force Majeure Event.

6.17 Any external links to third-party websites provided on the website are for your convenience only. These sites are not controlled by us, and we are not responsible for the accuracy, completeness, legality, or any other aspect of these third-party sites, including any content provided on them. You access such websites at your own risk.

7. Privacy and Personal Data Management

7.1 Please refer to our Privacy Policy published on our website, for information regarding how we collect, use, and share your information, as well as how we and our partners use cookies.

7.2 We take security very seriously at us and employ state-of-the-art security measures to ensure that your information remains secure. If you become aware of any individual or entity misusing the Services or receive any emails purporting to be from us that you suspect may be phishing or fraudulent, you shall immediately notify us through our designated support channels and promptly forward such emails to our customer support.

8. Intellectual Property Rights

8.1 Unless explicitly stated otherwise, all intellectual property rights, including copyrights, in any content or materials provided in connection with the Services—such as our logo, designs, text, graphics, images, data, software, audio files, and their arrangement—are the exclusive property of us and our affiliates and are protected under applicable intellectual property laws.

8.2 You are granted a limited, non-exclusive, non-transferable, and revocable license to use our intellectual property solely for the purpose of utilizing the Services in accordance with these Terms. Any other use, including but not limited to resale, public distribution, modification, or derivative works, is strictly prohibited unless expressly permitted in these Terms or authorized by us in writing.

8.3 Our logo, product names, service names, logos, and slogans displayed or accessible through the Services are trademarks of us. These trademarks may not be reproduced, imitated, or used in any manner without our prior written consent. This includes the use of our trademarks in metatags or hidden text. The look and feel of the Services, including page headers, custom graphics, button icons, and scripts, are also protected as our service mark, trademark, and trade dress. All other trademarks, registered trademarks, product names, and company logos mentioned in the Services are the property of their respective owners. Reference to any third-party products, services, or information does not imply endorsement or sponsorship by us.

8.4 To mitigate the risks of fraud, duplicate accounts, and other abuses, you are prohibited from promoting your referral URL using paid advertising or by incorporating our branded terms in your ad copy. This includes bidding on or running ads targeting brand-related keywords. While you may use other legitimate channels to reach potential referrals, we reserve the right to deactivate referral links found on malicious or unsafe websites or platforms.

9. Termination

9.1 This Agreement shall remain in effect (subject to any future amendments) for as long as you hold and use the Wallet.

9.2 We may suspend your access to all or part of the Services, with or without prior notice, particularly in the event of a breach of these Terms. We may, at our absolute discretion, reinstate such access under terms and conditions that we deem appropriate.

10. Miscellaneous

10.1 Entire Agreement; Order of Precedence
These Terms constitute the entire agreement between you and us, superseding all prior and contemporaneous understandings regarding the Services. In the event of a conflict between these Terms and any other agreement with us, the terms of that other agreement shall prevail only if these Terms are explicitly identified and stated to be overridden by that agreement.

10.2 Waiver
No failure or delay on our part in exercising any right or power granted under this Agreement shall operate as a waiver of that right or power, nor shall any partial or single exercise of any such right or power preclude the exercise of any other rights or powers provided herein. Furthermore, no waiver by us of any of our rights or powers under this Agreement shall be valid unless expressly made in writing and signed by our duly authorized representative.

10.3 Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue to be fully effective and enforceable to the maximum extent permitted by law.

10.4 Assignment
You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent, including through a change of control or by operation of law. We may assign or transfer any or all of our rights and obligations under these Terms, in whole or in part, without your consent or approval.

10.5 Survival
Certain provisions of these Terms, along with any related documents, shall survive the termination of these Terms. This includes, but is not limited to, provisions regarding account eligibility, use of your account, fees, intellectual property rights, liability and indemnification, applicable law, and dispute resolution, as well as any other provisions that, by their nature or under applicable law, are intended to survive termination.

10.6 Disclosure
We shall keep all your files and records in strict confidence in accordance with the provisions of your country of residence’s legislation and our Privacy Policy.

10.7 Subcontracting and Delegation
We reserve the right to engage service providers, subcontractors, and/or agents on such terms and conditions as we deem appropriate, and to delegate any of our rights or obligations under these Terms to such parties without your prior consent.

10.8 Dispute Resolution
We and you shall attempt to resolve any controversy or claim arising out of or relating to the creation, performance, termination, and/or breach of these Terms through good faith negotiation or mediation. Any claims or disputes arising from or related to these Terms shall be resolved through binding arbitration administered by the Vanuatu International Arbitration Centre (VIAC) in Vanuatu, in accordance with its arbitration rules. The arbitration shall be conducted in English, and the arbitral award shall be final and binding upon the parties. Judgment upon the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. Notwithstanding the foregoing, and solely with respect to breaches or threatened breaches of these Terms, either party may seek a temporary restraining order or an injunction to protect its legal rights or interests, without the requirement to post a bond, in any court having jurisdiction.

11. Notices

11.1 Notices and Communications
All notices and documents required to be given by us to you shall be sent by any of the following methods:

• By electronic mail to your last known email address according to our records;
• By posting a notice or communication on the Website and/or the App;
• By phone call to your last known phone number according to our records;
• By notices placed through any media; or
• By any other manner of notification as we may, at our absolute discretion, determine.

Unless otherwise expressly provided in writing, our notices and communications to you shall be deemed effective if posted on our website on the date of display or posting.